Returns & Exchanges

At 3DMakerpro, we stand behind the precision and quality of our 3D scanning technology. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 30 days of delivery for a full refund or replacement.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Carefully pack the 3D scanner and all original accessories, cables, and manuals into the original protective packaging to ensure the device remains calibrated during transit.

3

Ship the Device

Affix the provided shipping label or use a trackable shipping service to send the package back to our designated service center for inspection.

4

Inspection and Refund

Once our technicians verify the item's condition and functionality, your refund will be processed to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing